Execution Details FAILED

Banking Email Support Workflow

Execution Information

Execution ID: f1ff7f65-b497-43fd-8328-f49d94ff693a

Workflow ID: banking_email_support

Status: FAILED

Started: 2025-08-19 09:15:34

Completed: N/A

Duration: N/A

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Execution Inputs
{
  "EXECUTION_ID": "f1ff7f65-b497-43fd-8328-f49d94ff693a",
  "customer_email": "{ \"sender\": \"Michael Johnson \u003cmichael.johnson@email.com\u003e\", \"subject\": \"RE: Case #00001943 - Credit card dispute update\", \"body\": \"Hi, I\u0027m following up on my dispute case #00001943. I submitted the documents you requested last week but haven\u0027t heard back. The disputed amount of $1,299.99 is still showing on my statement. Can you please provide an update on the investigation status? This is urgent as my payment is due soon. Thanks, Michael\"}",
  "execution_id": "f1ff7f65-b497-43fd-8328-f49d94ff693a",
  "tenant_id": "0572fa8d-d7c3-47db-9219-ef40b80d42b7"
}
Execution Outputs
Workflow Execution Summary
Mode: Distributed
Tasks: 0/6
Duration: N/A
Dependencies: No
Started: 2025-08-19 09:15:34
Ended: N/A
Status: FAILED
Task Results & Logs
case_summary
FAILED
Duration: N/A
Dependencies: No
Thread: N/A
Started:
template_router
FAILED
Duration: N/A
Dependencies: No
Thread: N/A
Started:
case_orchestrator
FAILED
Duration: N/A
Dependencies: No
Thread: N/A
Started:
sentiment_analysis
FAILED
Duration: N/A
Dependencies: No
Thread: N/A
Started:
classification_agent
FAILED
Duration: N/A
Dependencies: No
Thread: N/A
Started:
duplicate_terminator
FAILED
Duration: N/A
Dependencies: No
Thread: N/A
Started:
Task Executions
case_orchestrator
FAILED

Started: 2025-08-19 09:15:34

Duration: N/A

Error: Error code: 401 - {'error': {'message': "You didn't provide an API key. You need to provide your API key in an Authorization header using Bearer auth (i.e. Authorization: Bearer YOUR_KEY), or as the password field (with blank username) if you're accessing the API from your browser and are prompted for a username and password. You can obtain an API key from https://platform.openai.com/account/api-keys.", 'type': 'invalid_request_error', 'param': None, 'code': None}}
case_summary
FAILED

Started: 2025-08-19 09:15:34

Duration: N/A

Error: Anthropic dependencies not available. Install with: pip install anthropic
classification_agent
FAILED

Started: 2025-08-19 09:15:34

Duration: N/A

Error: Anthropic dependencies not available. Install with: pip install anthropic
duplicate_terminator
FAILED

Started: 2025-08-19 09:15:34

Duration: N/A

Error: Python script failed with return code 1: File "/tmp/tmp2vcyds94.py", line 16 case_orchestrator_output = ""{"error": "Error code: 401 - {'error': {'message': \"You didn't provide an API key. You need to provide your API key in an Authorization header using Bearer auth (i.e. Authorization: Bearer YOUR_KEY), or as the password field (with blank username) if you're accessing the API from your browser and are prompted for a username and password. You can obtain an API key from https://platform.openai.com/account/api-keys.\", 'type': 'invalid_request_error', 'param': None, 'code': None}}"}"" ^ SyntaxError: invalid syntax
sentiment_analysis
FAILED

Started: 2025-08-19 09:15:34

Duration: N/A

Error: Anthropic dependencies not available. Install with: pip install anthropic
template_router
FAILED

Started: 2025-08-19 09:15:34

Duration: N/A

Error: Anthropic dependencies not available. Install with: pip install anthropic
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