Complete Execution Output (JSON):
{
"case_context_agent": {
"agent_type": "assistant",
"ai_response": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "anthropic/claude-3.7-sonnet",
"output_length": 411,
"provider": "openrouter",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \\n\\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 1074, \"completion_tokens\": 91, \"total_tokens\": 1165, \"estimated_cost\": {\"amount\": 0.03768, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 91,
"estimated_cost": {
"amount": 0.03768,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 1074,
"provider": "openrouter",
"total_tokens": 1165
}
},
"duration_seconds": 5.574694,
"end_time": "2025-08-20T10:08:16.300730",
"message_sent": true,
"start_time": "2025-08-20T10:08:10.726036",
"timestamp": "2025-08-20T10:08:16.300730",
"worker_executed": true,
"workers_notified": true
},
"model": "anthropic/claude-3.7-sonnet",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \\n\\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 1074, \"completion_tokens\": 91, \"total_tokens\": 1165, \"estimated_cost\": {\"amount\": 0.03768, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"provider": "openrouter",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "case_context_agent",
"token_usage": {
"completion_tokens": 91,
"estimated_cost": {
"amount": 0.03768,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 1074,
"provider": "openrouter",
"total_tokens": 1165
}
},
"case_number_extractor": {
"case_number": "00001997",
"execution_details": {
"actual_result": {
"output": "DEBUG: Orchestrator result length: 537\nDEBUG: First 200 chars: There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: T\nDEBUG: Found case number 00001997 with pattern: Case Number: (\\d+)\nDEBUG: Extracted case number: 00001997\nDEBUG: Processing type: existing\n__OUTPUTS__ {\"case_number\": \"00001997\", \"processing_type\": \"existing\", \"original_response\": \"There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\\n\\n- Subject: Unable to update payment method\\n- Case Number: 00001997\\n- Status: Template in review\\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\\n\\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or\"}\n",
"return_code": 0,
"status": "completed",
"stderr": ""
},
"duration_seconds": 0.268428,
"end_time": "2025-08-20T10:08:10.445709",
"message_sent": true,
"start_time": "2025-08-20T10:08:10.177281",
"timestamp": "2025-08-20T10:08:10.445709",
"worker_executed": true,
"workers_notified": true
},
"original_response": "There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: Template in review\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\n\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or",
"output": "DEBUG: Orchestrator result length: 537\nDEBUG: First 200 chars: There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: T\nDEBUG: Found case number 00001997 with pattern: Case Number: (\\d+)\nDEBUG: Extracted case number: 00001997\nDEBUG: Processing type: existing\n__OUTPUTS__ {\"case_number\": \"00001997\", \"processing_type\": \"existing\", \"original_response\": \"There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\\n\\n- Subject: Unable to update payment method\\n- Case Number: 00001997\\n- Status: Template in review\\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\\n\\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or\"}\n",
"processing_type": "existing",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "case_number_extractor"
},
"case_orchestrator": {
"agent_type": "assistant",
"ai_response": "There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: Template in review\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\n\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 460,
"model": "gpt-4.1-2025-04-14",
"output_length": 537,
"provider": "openai",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "gpt4_main",
"output": "There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: Template in review\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\n\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!\n__OUTPUTS__ {\"ai_response\": \"There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\\n\\n- Subject: Unable to update payment method\\n- Case Number: 00001997\\n- Status: Template in review\\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\\n\\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!\", \"model_client_id\": \"gpt4_main\", \"agent_type\": \"assistant\", \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 2826, \"completion_tokens\": 156, \"total_tokens\": 2982, \"estimated_cost\": {\"amount\": 0.09414, \"currency\": \"USD\"}, \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 156,
"estimated_cost": {
"amount": 0.09414,
"currency": "USD"
},
"model": "gpt-4.1-2025-04-14",
"prompt_tokens": 2826,
"provider": "openai",
"total_tokens": 2982
}
},
"duration_seconds": 6.540287,
"end_time": "2025-08-20T10:08:10.145129",
"message_sent": true,
"start_time": "2025-08-20T10:08:03.604842",
"timestamp": "2025-08-20T10:08:10.145129",
"worker_executed": true,
"workers_notified": true
},
"model": "gpt-4.1-2025-04-14",
"model_client_id": "gpt4_main",
"output": "There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: Template in review\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\n\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!\n__OUTPUTS__ {\"ai_response\": \"There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\\n\\n- Subject: Unable to update payment method\\n- Case Number: 00001997\\n- Status: Template in review\\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\\n\\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!\", \"model_client_id\": \"gpt4_main\", \"agent_type\": \"assistant\", \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 2826, \"completion_tokens\": 156, \"total_tokens\": 2982, \"estimated_cost\": {\"amount\": 0.09414, \"currency\": \"USD\"}, \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\"}}",
"provider": "openai",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "case_orchestrator",
"token_usage": {
"completion_tokens": 156,
"estimated_cost": {
"amount": 0.09414,
"currency": "USD"
},
"model": "gpt-4.1-2025-04-14",
"prompt_tokens": 2826,
"provider": "openai",
"total_tokens": 2982
}
},
"case_validation": {
"case_exists": true,
"case_number": "00001997",
"execution_details": {
"actual_result": {
"output": "DEBUG: Validating case number: 00001997\nDEBUG: Processing type: existing\nDEBUG: Case exists: True\nDEBUG: Validation message: Case number 00001997 appears valid\n__OUTPUTS__ {\"case_number\": \"00001997\", \"case_exists\": true, \"validation_message\": \"Case number 00001997 appears valid\", \"processing_type\": \"existing\", \"should_update_case\": true}\n",
"return_code": 0,
"status": "completed",
"stderr": ""
},
"duration_seconds": 0.442646,
"end_time": "2025-08-20T10:08:30.744117",
"message_sent": true,
"start_time": "2025-08-20T10:08:30.301471",
"timestamp": "2025-08-20T10:08:30.744117",
"worker_executed": true,
"workers_notified": true
},
"output": "DEBUG: Validating case number: 00001997\nDEBUG: Processing type: existing\nDEBUG: Case exists: True\nDEBUG: Validation message: Case number 00001997 appears valid\n__OUTPUTS__ {\"case_number\": \"00001997\", \"case_exists\": true, \"validation_message\": \"Case number 00001997 appears valid\", \"processing_type\": \"existing\", \"should_update_case\": true}\n",
"processing_type": "existing",
"return_code": 0,
"should_update_case": true,
"status": "completed",
"stderr": "",
"task_id": "case_validation",
"validation_message": "Case number 00001997 appears valid"
},
"classification_agent": {
"agent_type": "assistant",
"ai_response": "Of course! Based on our conversation history above, here\u2019s a response you can use:\n\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \"Template in review\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\u2019d like to escalate or update the case, please let me know!",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "gpt-4.1-2025-04-14",
"output_length": 447,
"provider": "openai",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "gpt4_main",
"output": "Of course! Based on our conversation history above, here\u2019s a response you can use:\n\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \"Template in review\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\u2019d like to escalate or update the case, please let me know!\n__OUTPUTS__ {\"ai_response\": \"Of course! Based on our conversation history above, here\\u2019s a response you can use:\\n\\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \\\"Template in review\\\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\\u2019d like to escalate or update the case, please let me know!\", \"model_client_id\": \"gpt4_main\", \"agent_type\": \"assistant\", \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 247, \"completion_tokens\": 95, \"total_tokens\": 342, \"estimated_cost\": {\"amount\": 0.01311, \"currency\": \"USD\"}, \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 95,
"estimated_cost": {
"amount": 0.01311,
"currency": "USD"
},
"model": "gpt-4.1-2025-04-14",
"prompt_tokens": 247,
"provider": "openai",
"total_tokens": 342
}
},
"duration_seconds": 1.76535,
"end_time": "2025-08-20T10:08:18.100114",
"message_sent": true,
"start_time": "2025-08-20T10:08:16.334764",
"timestamp": "2025-08-20T10:08:18.100114",
"worker_executed": true,
"workers_notified": true
},
"model": "gpt-4.1-2025-04-14",
"model_client_id": "gpt4_main",
"output": "Of course! Based on our conversation history above, here\u2019s a response you can use:\n\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \"Template in review\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\u2019d like to escalate or update the case, please let me know!\n__OUTPUTS__ {\"ai_response\": \"Of course! Based on our conversation history above, here\\u2019s a response you can use:\\n\\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \\\"Template in review\\\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\\u2019d like to escalate or update the case, please let me know!\", \"model_client_id\": \"gpt4_main\", \"agent_type\": \"assistant\", \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 247, \"completion_tokens\": 95, \"total_tokens\": 342, \"estimated_cost\": {\"amount\": 0.01311, \"currency\": \"USD\"}, \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\"}}",
"provider": "openai",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "classification_agent",
"token_usage": {
"completion_tokens": 95,
"estimated_cost": {
"amount": 0.01311,
"currency": "USD"
},
"model": "gpt-4.1-2025-04-14",
"prompt_tokens": 247,
"provider": "openai",
"total_tokens": 342
}
},
"email_generator_agent": {
"agent_type": "assistant",
"ai_response": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\n\n1. The case number you want to update\n2. The email content you want to set\n3. The template ID to associate\n4. The status (optional, defaults to \"Pending\")\n\nCould you please provide these details so I can assist you with updating the email content for your case?",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "anthropic/claude-3.7-sonnet",
"output_length": 510,
"provider": "openrouter",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\n\n1. The case number you want to update\n2. The email content you want to set\n3. The template ID to associate\n4. The status (optional, defaults to \"Pending\")\n\nCould you please provide these details so I can assist you with updating the email content for your case?\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \\n\\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\\n\\n1. The case number you want to update\\n2. The email content you want to set\\n3. The template ID to associate\\n4. The status (optional, defaults to \\\"Pending\\\")\\n\\nCould you please provide these details so I can assist you with updating the email content for your case?\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 846, \"completion_tokens\": 120, \"total_tokens\": 966, \"estimated_cost\": {\"amount\": 0.03258, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 120,
"estimated_cost": {
"amount": 0.03258,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 846,
"provider": "openrouter",
"total_tokens": 966
}
},
"duration_seconds": 5.85318,
"end_time": "2025-08-20T10:08:36.653201",
"message_sent": true,
"start_time": "2025-08-20T10:08:30.800021",
"timestamp": "2025-08-20T10:08:36.653201",
"worker_executed": true,
"workers_notified": true
},
"model": "anthropic/claude-3.7-sonnet",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\n\n1. The case number you want to update\n2. The email content you want to set\n3. The template ID to associate\n4. The status (optional, defaults to \"Pending\")\n\nCould you please provide these details so I can assist you with updating the email content for your case?\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \\n\\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\\n\\n1. The case number you want to update\\n2. The email content you want to set\\n3. The template ID to associate\\n4. The status (optional, defaults to \\\"Pending\\\")\\n\\nCould you please provide these details so I can assist you with updating the email content for your case?\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 846, \"completion_tokens\": 120, \"total_tokens\": 966, \"estimated_cost\": {\"amount\": 0.03258, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"provider": "openrouter",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "email_generator_agent",
"token_usage": {
"completion_tokens": 120,
"estimated_cost": {
"amount": 0.03258,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 846,
"provider": "openrouter",
"total_tokens": 966
}
},
"execution_summary": {
"completed_tasks": 10,
"dependencies_detected": false,
"end_time": "2025-08-20T10:08:36.681819",
"execution_mode": "distributed",
"start_time": "2025-08-20T10:08:02.816240",
"total_tasks": 10
},
"phase_router": {
"all_conditions_checked": [
{
"condition": "contains(${case_orchestrator.ai_response}, \"DUPLICATE_PROCESSED\")",
"name": "duplicate_workflow",
"result": false,
"route": "duplicate_end"
},
{
"condition": "contains(${case_orchestrator.ai_response}, \"NEW_CASE_CREATED\") || contains(${case_orchestrator.ai_response}, \"CASE_RETRIEVED_FOR_UPDATE\")",
"name": "analysis_workflow",
"result": false,
"route": "continue_analysis"
}
],
"duration_seconds": 0.000478,
"ended_at": "2025-08-20T10:08:10.613941",
"evaluation_details": {},
"execution_details": {
"actual_result": {
"output": "Route selected: continue_analysis\n__OUTPUTS__ {\"router_type\": \"condition\", \"selected_route\": \"continue_analysis\", \"route_reason\": \"no_conditions_matched\", \"evaluation_details\": {}, \"all_conditions_checked\": [{\"name\": \"duplicate_workflow\", \"condition\": \"contains(${case_orchestrator.ai_response}, \\\"DUPLICATE_PROCESSED\\\")\", \"result\": false, \"route\": \"duplicate_end\"}, {\"name\": \"analysis_workflow\", \"condition\": \"contains(${case_orchestrator.ai_response}, \\\"NEW_CASE_CREATED\\\") || contains(${case_orchestrator.ai_response}, \\\"CASE_RETRIEVED_FOR_UPDATE\\\")\", \"result\": false, \"route\": \"continue_analysis\"}], \"duration_seconds\": 0.000478, \"started_at\": \"2025-08-20T10:08:10.613463\", \"ended_at\": \"2025-08-20T10:08:10.613941\"}",
"return_code": 0,
"status": "completed",
"stderr": ""
},
"duration_seconds": 0.209043,
"end_time": "2025-08-20T10:08:10.691854",
"message_sent": true,
"start_time": "2025-08-20T10:08:10.482811",
"timestamp": "2025-08-20T10:08:10.691854",
"worker_executed": true,
"workers_notified": true
},
"output": "Route selected: continue_analysis\n__OUTPUTS__ {\"router_type\": \"condition\", \"selected_route\": \"continue_analysis\", \"route_reason\": \"no_conditions_matched\", \"evaluation_details\": {}, \"all_conditions_checked\": [{\"name\": \"duplicate_workflow\", \"condition\": \"contains(${case_orchestrator.ai_response}, \\\"DUPLICATE_PROCESSED\\\")\", \"result\": false, \"route\": \"duplicate_end\"}, {\"name\": \"analysis_workflow\", \"condition\": \"contains(${case_orchestrator.ai_response}, \\\"NEW_CASE_CREATED\\\") || contains(${case_orchestrator.ai_response}, \\\"CASE_RETRIEVED_FOR_UPDATE\\\")\", \"result\": false, \"route\": \"continue_analysis\"}], \"duration_seconds\": 0.000478, \"started_at\": \"2025-08-20T10:08:10.613463\", \"ended_at\": \"2025-08-20T10:08:10.613941\"}",
"return_code": 0,
"route_reason": "no_conditions_matched",
"router_type": "condition",
"selected_route": "continue_analysis",
"started_at": "2025-08-20T10:08:10.613463",
"status": "completed",
"stderr": "",
"task_id": "phase_router"
},
"sentiment_analysis_agent": {
"agent_type": "assistant",
"ai_response": "It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "gpt-4o",
"output_length": 261,
"provider": "openai",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "gpt4_sentiment",
"output": "It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!\n__OUTPUTS__ {\"ai_response\": \"It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!\", \"model_client_id\": \"gpt4_sentiment\", \"agent_type\": \"assistant\", \"model\": \"gpt-4o\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 247, \"completion_tokens\": 53, \"total_tokens\": 300, \"estimated_cost\": {\"amount\": 0.00203, \"currency\": \"USD\"}, \"model\": \"gpt-4o\", \"provider\": \"openai\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 53,
"estimated_cost": {
"amount": 0.00203,
"currency": "USD"
},
"model": "gpt-4o",
"prompt_tokens": 247,
"provider": "openai",
"total_tokens": 300
}
},
"duration_seconds": 1.137366,
"end_time": "2025-08-20T10:08:17.542197",
"message_sent": true,
"start_time": "2025-08-20T10:08:16.404831",
"timestamp": "2025-08-20T10:08:17.542197",
"worker_executed": true,
"workers_notified": true
},
"model": "gpt-4o",
"model_client_id": "gpt4_sentiment",
"output": "It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!\n__OUTPUTS__ {\"ai_response\": \"It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!\", \"model_client_id\": \"gpt4_sentiment\", \"agent_type\": \"assistant\", \"model\": \"gpt-4o\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 247, \"completion_tokens\": 53, \"total_tokens\": 300, \"estimated_cost\": {\"amount\": 0.00203, \"currency\": \"USD\"}, \"model\": \"gpt-4o\", \"provider\": \"openai\"}}",
"provider": "openai",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "sentiment_analysis_agent",
"token_usage": {
"completion_tokens": 53,
"estimated_cost": {
"amount": 0.00203,
"currency": "USD"
},
"model": "gpt-4o",
"prompt_tokens": 247,
"provider": "openai",
"total_tokens": 300
}
},
"status": "SUCCESS",
"summary_agent": {
"agent_type": "assistant",
"ai_response": "I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\n\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\n\n- Case number (required)\n- AI summary content\n- Comments\n- Notes\n- Email content\n- Priority (Low, Medium, High)\n- Request type\n- Template ID\n- Status\n- Recommended template\n- Disputed amount\n- Subject\n\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "anthropic/claude-3.7-sonnet",
"output_length": 633,
"provider": "openrouter",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\n\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\n\n- Case number (required)\n- AI summary content\n- Comments\n- Notes\n- Email content\n- Priority (Low, Medium, High)\n- Request type\n- Template ID\n- Status\n- Recommended template\n- Disputed amount\n- Subject\n\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\\n\\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\\n\\n- Case number (required)\\n- AI summary content\\n- Comments\\n- Notes\\n- Email content\\n- Priority (Low, Medium, High)\\n- Request type\\n- Template ID\\n- Status\\n- Recommended template\\n- Disputed amount\\n- Subject\\n\\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 987, \"completion_tokens\": 150, \"total_tokens\": 1137, \"estimated_cost\": {\"amount\": 0.03861, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 150,
"estimated_cost": {
"amount": 0.03861,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 987,
"provider": "openrouter",
"total_tokens": 1137
}
},
"duration_seconds": 6.08205,
"end_time": "2025-08-20T10:08:24.237008",
"message_sent": true,
"start_time": "2025-08-20T10:08:18.154958",
"timestamp": "2025-08-20T10:08:24.237008",
"worker_executed": true,
"workers_notified": true
},
"model": "anthropic/claude-3.7-sonnet",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\n\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\n\n- Case number (required)\n- AI summary content\n- Comments\n- Notes\n- Email content\n- Priority (Low, Medium, High)\n- Request type\n- Template ID\n- Status\n- Recommended template\n- Disputed amount\n- Subject\n\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\\n\\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\\n\\n- Case number (required)\\n- AI summary content\\n- Comments\\n- Notes\\n- Email content\\n- Priority (Low, Medium, High)\\n- Request type\\n- Template ID\\n- Status\\n- Recommended template\\n- Disputed amount\\n- Subject\\n\\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 987, \"completion_tokens\": 150, \"total_tokens\": 1137, \"estimated_cost\": {\"amount\": 0.03861, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"provider": "openrouter",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "summary_agent",
"token_usage": {
"completion_tokens": 150,
"estimated_cost": {
"amount": 0.03861,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 987,
"provider": "openrouter",
"total_tokens": 1137
}
},
"task_outputs": {
"case_context_agent": {
"agent_type": "assistant",
"ai_response": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "anthropic/claude-3.7-sonnet",
"output_length": 411,
"provider": "openrouter",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \\n\\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 1074, \"completion_tokens\": 91, \"total_tokens\": 1165, \"estimated_cost\": {\"amount\": 0.03768, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 91,
"estimated_cost": {
"amount": 0.03768,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 1074,
"provider": "openrouter",
"total_tokens": 1165
}
},
"duration_seconds": 5.574694,
"end_time": "2025-08-20T10:08:16.300730",
"message_sent": true,
"start_time": "2025-08-20T10:08:10.726036",
"timestamp": "2025-08-20T10:08:16.300730",
"worker_executed": true,
"workers_notified": true
},
"model": "anthropic/claude-3.7-sonnet",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \\n\\nWould you like me to help you with something specific? I can assist with retrieving or updating Salesforce case information using the available tools. If you have a case number you\u0027d like to work with, please provide it, and I\u0027ll be happy to help.\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 1074, \"completion_tokens\": 91, \"total_tokens\": 1165, \"estimated_cost\": {\"amount\": 0.03768, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"provider": "openrouter",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "case_context_agent",
"token_usage": {
"completion_tokens": 91,
"estimated_cost": {
"amount": 0.03768,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 1074,
"provider": "openrouter",
"total_tokens": 1165
}
},
"case_number_extractor": {
"case_number": "00001997",
"execution_details": {
"actual_result": {
"output": "DEBUG: Orchestrator result length: 537\nDEBUG: First 200 chars: There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: T\nDEBUG: Found case number 00001997 with pattern: Case Number: (\\d+)\nDEBUG: Extracted case number: 00001997\nDEBUG: Processing type: existing\n__OUTPUTS__ {\"case_number\": \"00001997\", \"processing_type\": \"existing\", \"original_response\": \"There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\\n\\n- Subject: Unable to update payment method\\n- Case Number: 00001997\\n- Status: Template in review\\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\\n\\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or\"}\n",
"return_code": 0,
"status": "completed",
"stderr": ""
},
"duration_seconds": 0.268428,
"end_time": "2025-08-20T10:08:10.445709",
"message_sent": true,
"start_time": "2025-08-20T10:08:10.177281",
"timestamp": "2025-08-20T10:08:10.445709",
"worker_executed": true,
"workers_notified": true
},
"original_response": "There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: Template in review\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\n\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or",
"output": "DEBUG: Orchestrator result length: 537\nDEBUG: First 200 chars: There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: T\nDEBUG: Found case number 00001997 with pattern: Case Number: (\\d+)\nDEBUG: Extracted case number: 00001997\nDEBUG: Processing type: existing\n__OUTPUTS__ {\"case_number\": \"00001997\", \"processing_type\": \"existing\", \"original_response\": \"There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\\n\\n- Subject: Unable to update payment method\\n- Case Number: 00001997\\n- Status: Template in review\\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\\n\\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or\"}\n",
"processing_type": "existing",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "case_number_extractor"
},
"case_orchestrator": {
"agent_type": "assistant",
"ai_response": "There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: Template in review\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\n\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 460,
"model": "gpt-4.1-2025-04-14",
"output_length": 537,
"provider": "openai",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "gpt4_main",
"output": "There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: Template in review\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\n\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!\n__OUTPUTS__ {\"ai_response\": \"There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\\n\\n- Subject: Unable to update payment method\\n- Case Number: 00001997\\n- Status: Template in review\\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\\n\\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!\", \"model_client_id\": \"gpt4_main\", \"agent_type\": \"assistant\", \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 2826, \"completion_tokens\": 156, \"total_tokens\": 2982, \"estimated_cost\": {\"amount\": 0.09414, \"currency\": \"USD\"}, \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 156,
"estimated_cost": {
"amount": 0.09414,
"currency": "USD"
},
"model": "gpt-4.1-2025-04-14",
"prompt_tokens": 2826,
"provider": "openai",
"total_tokens": 2982
}
},
"duration_seconds": 6.540287,
"end_time": "2025-08-20T10:08:10.145129",
"message_sent": true,
"start_time": "2025-08-20T10:08:03.604842",
"timestamp": "2025-08-20T10:08:10.145129",
"worker_executed": true,
"workers_notified": true
},
"model": "gpt-4.1-2025-04-14",
"model_client_id": "gpt4_main",
"output": "There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\n\n- Subject: Unable to update payment method\n- Case Number: 00001997\n- Status: Template in review\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\n\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!\n__OUTPUTS__ {\"ai_response\": \"There is already an open case for Mia Wilson regarding the issue with updating her payment method. Here are the details:\\n\\n- Subject: Unable to update payment method\\n- Case Number: 00001997\\n- Status: Template in review\\n- Description: Mia is unable to update her payment method due to an error when submitting new card details and requests assistance to avoid service interruption.\\n\\nNo further action is needed to create a new case, as her request is already being processed. If you need to escalate or update the case, please let me know!\", \"model_client_id\": \"gpt4_main\", \"agent_type\": \"assistant\", \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 2826, \"completion_tokens\": 156, \"total_tokens\": 2982, \"estimated_cost\": {\"amount\": 0.09414, \"currency\": \"USD\"}, \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\"}}",
"provider": "openai",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "case_orchestrator",
"token_usage": {
"completion_tokens": 156,
"estimated_cost": {
"amount": 0.09414,
"currency": "USD"
},
"model": "gpt-4.1-2025-04-14",
"prompt_tokens": 2826,
"provider": "openai",
"total_tokens": 2982
}
},
"case_validation": {
"case_exists": true,
"case_number": "00001997",
"execution_details": {
"actual_result": {
"output": "DEBUG: Validating case number: 00001997\nDEBUG: Processing type: existing\nDEBUG: Case exists: True\nDEBUG: Validation message: Case number 00001997 appears valid\n__OUTPUTS__ {\"case_number\": \"00001997\", \"case_exists\": true, \"validation_message\": \"Case number 00001997 appears valid\", \"processing_type\": \"existing\", \"should_update_case\": true}\n",
"return_code": 0,
"status": "completed",
"stderr": ""
},
"duration_seconds": 0.442646,
"end_time": "2025-08-20T10:08:30.744117",
"message_sent": true,
"start_time": "2025-08-20T10:08:30.301471",
"timestamp": "2025-08-20T10:08:30.744117",
"worker_executed": true,
"workers_notified": true
},
"output": "DEBUG: Validating case number: 00001997\nDEBUG: Processing type: existing\nDEBUG: Case exists: True\nDEBUG: Validation message: Case number 00001997 appears valid\n__OUTPUTS__ {\"case_number\": \"00001997\", \"case_exists\": true, \"validation_message\": \"Case number 00001997 appears valid\", \"processing_type\": \"existing\", \"should_update_case\": true}\n",
"processing_type": "existing",
"return_code": 0,
"should_update_case": true,
"status": "completed",
"stderr": "",
"task_id": "case_validation",
"validation_message": "Case number 00001997 appears valid"
},
"classification_agent": {
"agent_type": "assistant",
"ai_response": "Of course! Based on our conversation history above, here\u2019s a response you can use:\n\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \"Template in review\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\u2019d like to escalate or update the case, please let me know!",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "gpt-4.1-2025-04-14",
"output_length": 447,
"provider": "openai",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "gpt4_main",
"output": "Of course! Based on our conversation history above, here\u2019s a response you can use:\n\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \"Template in review\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\u2019d like to escalate or update the case, please let me know!\n__OUTPUTS__ {\"ai_response\": \"Of course! Based on our conversation history above, here\\u2019s a response you can use:\\n\\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \\\"Template in review\\\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\\u2019d like to escalate or update the case, please let me know!\", \"model_client_id\": \"gpt4_main\", \"agent_type\": \"assistant\", \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 247, \"completion_tokens\": 95, \"total_tokens\": 342, \"estimated_cost\": {\"amount\": 0.01311, \"currency\": \"USD\"}, \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 95,
"estimated_cost": {
"amount": 0.01311,
"currency": "USD"
},
"model": "gpt-4.1-2025-04-14",
"prompt_tokens": 247,
"provider": "openai",
"total_tokens": 342
}
},
"duration_seconds": 1.76535,
"end_time": "2025-08-20T10:08:18.100114",
"message_sent": true,
"start_time": "2025-08-20T10:08:16.334764",
"timestamp": "2025-08-20T10:08:18.100114",
"worker_executed": true,
"workers_notified": true
},
"model": "gpt-4.1-2025-04-14",
"model_client_id": "gpt4_main",
"output": "Of course! Based on our conversation history above, here\u2019s a response you can use:\n\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \"Template in review\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\u2019d like to escalate or update the case, please let me know!\n__OUTPUTS__ {\"ai_response\": \"Of course! Based on our conversation history above, here\\u2019s a response you can use:\\n\\nThere is already an open case for Mia Wilson regarding her issue with updating her payment method (Case Number: 00001997). The case is currently in the \\\"Template in review\\\" status, and her request is being processed to help avoid any service interruption. No further action is needed at this time. If you\\u2019d like to escalate or update the case, please let me know!\", \"model_client_id\": \"gpt4_main\", \"agent_type\": \"assistant\", \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 247, \"completion_tokens\": 95, \"total_tokens\": 342, \"estimated_cost\": {\"amount\": 0.01311, \"currency\": \"USD\"}, \"model\": \"gpt-4.1-2025-04-14\", \"provider\": \"openai\"}}",
"provider": "openai",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "classification_agent",
"token_usage": {
"completion_tokens": 95,
"estimated_cost": {
"amount": 0.01311,
"currency": "USD"
},
"model": "gpt-4.1-2025-04-14",
"prompt_tokens": 247,
"provider": "openai",
"total_tokens": 342
}
},
"email_generator_agent": {
"agent_type": "assistant",
"ai_response": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\n\n1. The case number you want to update\n2. The email content you want to set\n3. The template ID to associate\n4. The status (optional, defaults to \"Pending\")\n\nCould you please provide these details so I can assist you with updating the email content for your case?",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "anthropic/claude-3.7-sonnet",
"output_length": 510,
"provider": "openrouter",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\n\n1. The case number you want to update\n2. The email content you want to set\n3. The template ID to associate\n4. The status (optional, defaults to \"Pending\")\n\nCould you please provide these details so I can assist you with updating the email content for your case?\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \\n\\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\\n\\n1. The case number you want to update\\n2. The email content you want to set\\n3. The template ID to associate\\n4. The status (optional, defaults to \\\"Pending\\\")\\n\\nCould you please provide these details so I can assist you with updating the email content for your case?\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 846, \"completion_tokens\": 120, \"total_tokens\": 966, \"estimated_cost\": {\"amount\": 0.03258, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 120,
"estimated_cost": {
"amount": 0.03258,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 846,
"provider": "openrouter",
"total_tokens": 966
}
},
"duration_seconds": 5.85318,
"end_time": "2025-08-20T10:08:36.653201",
"message_sent": true,
"start_time": "2025-08-20T10:08:30.800021",
"timestamp": "2025-08-20T10:08:36.653201",
"worker_executed": true,
"workers_notified": true
},
"model": "anthropic/claude-3.7-sonnet",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \n\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\n\n1. The case number you want to update\n2. The email content you want to set\n3. The template ID to associate\n4. The status (optional, defaults to \"Pending\")\n\nCould you please provide these details so I can assist you with updating the email content for your case?\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re trying to reference a previous conversation, but I don\u0027t have access to that information. \\n\\nTo help you with the update_email_content tool, I\u0027ll need specific details such as:\\n\\n1. The case number you want to update\\n2. The email content you want to set\\n3. The template ID to associate\\n4. The status (optional, defaults to \\\"Pending\\\")\\n\\nCould you please provide these details so I can assist you with updating the email content for your case?\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 846, \"completion_tokens\": 120, \"total_tokens\": 966, \"estimated_cost\": {\"amount\": 0.03258, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"provider": "openrouter",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "email_generator_agent",
"token_usage": {
"completion_tokens": 120,
"estimated_cost": {
"amount": 0.03258,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 846,
"provider": "openrouter",
"total_tokens": 966
}
},
"phase_router": {
"all_conditions_checked": [
{
"condition": "contains(${case_orchestrator.ai_response}, \"DUPLICATE_PROCESSED\")",
"name": "duplicate_workflow",
"result": false,
"route": "duplicate_end"
},
{
"condition": "contains(${case_orchestrator.ai_response}, \"NEW_CASE_CREATED\") || contains(${case_orchestrator.ai_response}, \"CASE_RETRIEVED_FOR_UPDATE\")",
"name": "analysis_workflow",
"result": false,
"route": "continue_analysis"
}
],
"duration_seconds": 0.000478,
"ended_at": "2025-08-20T10:08:10.613941",
"evaluation_details": {},
"execution_details": {
"actual_result": {
"output": "Route selected: continue_analysis\n__OUTPUTS__ {\"router_type\": \"condition\", \"selected_route\": \"continue_analysis\", \"route_reason\": \"no_conditions_matched\", \"evaluation_details\": {}, \"all_conditions_checked\": [{\"name\": \"duplicate_workflow\", \"condition\": \"contains(${case_orchestrator.ai_response}, \\\"DUPLICATE_PROCESSED\\\")\", \"result\": false, \"route\": \"duplicate_end\"}, {\"name\": \"analysis_workflow\", \"condition\": \"contains(${case_orchestrator.ai_response}, \\\"NEW_CASE_CREATED\\\") || contains(${case_orchestrator.ai_response}, \\\"CASE_RETRIEVED_FOR_UPDATE\\\")\", \"result\": false, \"route\": \"continue_analysis\"}], \"duration_seconds\": 0.000478, \"started_at\": \"2025-08-20T10:08:10.613463\", \"ended_at\": \"2025-08-20T10:08:10.613941\"}",
"return_code": 0,
"status": "completed",
"stderr": ""
},
"duration_seconds": 0.209043,
"end_time": "2025-08-20T10:08:10.691854",
"message_sent": true,
"start_time": "2025-08-20T10:08:10.482811",
"timestamp": "2025-08-20T10:08:10.691854",
"worker_executed": true,
"workers_notified": true
},
"output": "Route selected: continue_analysis\n__OUTPUTS__ {\"router_type\": \"condition\", \"selected_route\": \"continue_analysis\", \"route_reason\": \"no_conditions_matched\", \"evaluation_details\": {}, \"all_conditions_checked\": [{\"name\": \"duplicate_workflow\", \"condition\": \"contains(${case_orchestrator.ai_response}, \\\"DUPLICATE_PROCESSED\\\")\", \"result\": false, \"route\": \"duplicate_end\"}, {\"name\": \"analysis_workflow\", \"condition\": \"contains(${case_orchestrator.ai_response}, \\\"NEW_CASE_CREATED\\\") || contains(${case_orchestrator.ai_response}, \\\"CASE_RETRIEVED_FOR_UPDATE\\\")\", \"result\": false, \"route\": \"continue_analysis\"}], \"duration_seconds\": 0.000478, \"started_at\": \"2025-08-20T10:08:10.613463\", \"ended_at\": \"2025-08-20T10:08:10.613941\"}",
"return_code": 0,
"route_reason": "no_conditions_matched",
"router_type": "condition",
"selected_route": "continue_analysis",
"started_at": "2025-08-20T10:08:10.613463",
"status": "completed",
"stderr": "",
"task_id": "phase_router"
},
"sentiment_analysis_agent": {
"agent_type": "assistant",
"ai_response": "It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "gpt-4o",
"output_length": 261,
"provider": "openai",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "gpt4_sentiment",
"output": "It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!\n__OUTPUTS__ {\"ai_response\": \"It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!\", \"model_client_id\": \"gpt4_sentiment\", \"agent_type\": \"assistant\", \"model\": \"gpt-4o\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 247, \"completion_tokens\": 53, \"total_tokens\": 300, \"estimated_cost\": {\"amount\": 0.00203, \"currency\": \"USD\"}, \"model\": \"gpt-4o\", \"provider\": \"openai\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 53,
"estimated_cost": {
"amount": 0.00203,
"currency": "USD"
},
"model": "gpt-4o",
"prompt_tokens": 247,
"provider": "openai",
"total_tokens": 300
}
},
"duration_seconds": 1.137366,
"end_time": "2025-08-20T10:08:17.542197",
"message_sent": true,
"start_time": "2025-08-20T10:08:16.404831",
"timestamp": "2025-08-20T10:08:17.542197",
"worker_executed": true,
"workers_notified": true
},
"model": "gpt-4o",
"model_client_id": "gpt4_sentiment",
"output": "It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!\n__OUTPUTS__ {\"ai_response\": \"It seems there was an error in your message, as there is no specific question or request for me to respond to. If you have a new question or need further assistance with the case mentioned in the previous conversation history, please let me know how I can help!\", \"model_client_id\": \"gpt4_sentiment\", \"agent_type\": \"assistant\", \"model\": \"gpt-4o\", \"provider\": \"openai\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 247, \"completion_tokens\": 53, \"total_tokens\": 300, \"estimated_cost\": {\"amount\": 0.00203, \"currency\": \"USD\"}, \"model\": \"gpt-4o\", \"provider\": \"openai\"}}",
"provider": "openai",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "sentiment_analysis_agent",
"token_usage": {
"completion_tokens": 53,
"estimated_cost": {
"amount": 0.00203,
"currency": "USD"
},
"model": "gpt-4o",
"prompt_tokens": 247,
"provider": "openai",
"total_tokens": 300
}
},
"summary_agent": {
"agent_type": "assistant",
"ai_response": "I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\n\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\n\n- Case number (required)\n- AI summary content\n- Comments\n- Notes\n- Email content\n- Priority (Low, Medium, High)\n- Request type\n- Template ID\n- Status\n- Recommended template\n- Disputed amount\n- Subject\n\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "anthropic/claude-3.7-sonnet",
"output_length": 633,
"provider": "openrouter",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\n\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\n\n- Case number (required)\n- AI summary content\n- Comments\n- Notes\n- Email content\n- Priority (Low, Medium, High)\n- Request type\n- Template ID\n- Status\n- Recommended template\n- Disputed amount\n- Subject\n\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\\n\\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\\n\\n- Case number (required)\\n- AI summary content\\n- Comments\\n- Notes\\n- Email content\\n- Priority (Low, Medium, High)\\n- Request type\\n- Template ID\\n- Status\\n- Recommended template\\n- Disputed amount\\n- Subject\\n\\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 987, \"completion_tokens\": 150, \"total_tokens\": 1137, \"estimated_cost\": {\"amount\": 0.03861, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 150,
"estimated_cost": {
"amount": 0.03861,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 987,
"provider": "openrouter",
"total_tokens": 1137
}
},
"duration_seconds": 6.08205,
"end_time": "2025-08-20T10:08:24.237008",
"message_sent": true,
"start_time": "2025-08-20T10:08:18.154958",
"timestamp": "2025-08-20T10:08:24.237008",
"worker_executed": true,
"workers_notified": true
},
"model": "anthropic/claude-3.7-sonnet",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\n\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\n\n- Case number (required)\n- AI summary content\n- Comments\n- Notes\n- Email content\n- Priority (Low, Medium, High)\n- Request type\n- Template ID\n- Status\n- Recommended template\n- Disputed amount\n- Subject\n\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history provided above your message. To help you with updating a case in Salesforce, I\u0027ll need specific information about the case you want to update.\\n\\nTo update a case record, I need at least the case number and the fields you want to modify. Some of the fields that can be updated include:\\n\\n- Case number (required)\\n- AI summary content\\n- Comments\\n- Notes\\n- Email content\\n- Priority (Low, Medium, High)\\n- Request type\\n- Template ID\\n- Status\\n- Recommended template\\n- Disputed amount\\n- Subject\\n\\nCould you please provide the case number and specify which fields you\u0027d like to update with their new values?\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 987, \"completion_tokens\": 150, \"total_tokens\": 1137, \"estimated_cost\": {\"amount\": 0.03861, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"provider": "openrouter",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "summary_agent",
"token_usage": {
"completion_tokens": 150,
"estimated_cost": {
"amount": 0.03861,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 987,
"provider": "openrouter",
"total_tokens": 1137
}
},
"template_router_agent": {
"agent_type": "assistant",
"ai_response": "I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \n\nWould you like me to:\n- Show you available email templates?\n- Help you retrieve a specific template?\n- Create a new email template?\n- Update email content for a case?\n\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "anthropic/claude-3.7-sonnet",
"output_length": 386,
"provider": "openrouter",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \n\nWould you like me to:\n- Show you available email templates?\n- Help you retrieve a specific template?\n- Create a new email template?\n- Update email content for a case?\n\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \\n\\nWould you like me to:\\n- Show you available email templates?\\n- Help you retrieve a specific template?\\n- Create a new email template?\\n- Update email content for a case?\\n\\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 1423, \"completion_tokens\": 94, \"total_tokens\": 1517, \"estimated_cost\": {\"amount\": 0.04833, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 94,
"estimated_cost": {
"amount": 0.04833,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 1423,
"provider": "openrouter",
"total_tokens": 1517
}
},
"duration_seconds": 5.960713,
"end_time": "2025-08-20T10:08:30.224307",
"message_sent": true,
"start_time": "2025-08-20T10:08:24.263594",
"timestamp": "2025-08-20T10:08:30.224307",
"worker_executed": true,
"workers_notified": true
},
"model": "anthropic/claude-3.7-sonnet",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \n\nWould you like me to:\n- Show you available email templates?\n- Help you retrieve a specific template?\n- Create a new email template?\n- Update email content for a case?\n\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \\n\\nWould you like me to:\\n- Show you available email templates?\\n- Help you retrieve a specific template?\\n- Create a new email template?\\n- Update email content for a case?\\n\\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 1423, \"completion_tokens\": 94, \"total_tokens\": 1517, \"estimated_cost\": {\"amount\": 0.04833, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"provider": "openrouter",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "template_router_agent",
"token_usage": {
"completion_tokens": 94,
"estimated_cost": {
"amount": 0.04833,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 1423,
"provider": "openrouter",
"total_tokens": 1517
}
}
},
"template_router_agent": {
"agent_type": "assistant",
"ai_response": "I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \n\nWould you like me to:\n- Show you available email templates?\n- Help you retrieve a specific template?\n- Create a new email template?\n- Update email content for a case?\n\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.",
"execution_details": {
"actual_result": {
"agent_type": "assistant",
"execution_details": {
"agent_type": "assistant",
"input_length": 62,
"model": "anthropic/claude-3.7-sonnet",
"output_length": 386,
"provider": "openrouter",
"system_message": "You are a helpful assistant."
},
"input_format": "text",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \n\nWould you like me to:\n- Show you available email templates?\n- Help you retrieve a specific template?\n- Create a new email template?\n- Update email content for a case?\n\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \\n\\nWould you like me to:\\n- Show you available email templates?\\n- Help you retrieve a specific template?\\n- Create a new email template?\\n- Update email content for a case?\\n\\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 1423, \"completion_tokens\": 94, \"total_tokens\": 1517, \"estimated_cost\": {\"amount\": 0.04833, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"output_format": "text",
"return_code": 0,
"status": "completed",
"stderr": "",
"token_usage": {
"completion_tokens": 94,
"estimated_cost": {
"amount": 0.04833,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 1423,
"provider": "openrouter",
"total_tokens": 1517
}
},
"duration_seconds": 5.960713,
"end_time": "2025-08-20T10:08:30.224307",
"message_sent": true,
"start_time": "2025-08-20T10:08:24.263594",
"timestamp": "2025-08-20T10:08:30.224307",
"worker_executed": true,
"workers_notified": true
},
"model": "anthropic/claude-3.7-sonnet",
"model_client_id": "claude_sonnet",
"output": "I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \n\nWould you like me to:\n- Show you available email templates?\n- Help you retrieve a specific template?\n- Create a new email template?\n- Update email content for a case?\n\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.\n__OUTPUTS__ {\"ai_response\": \"I don\u0027t see any conversation history in your message. It appears you\u0027re starting a new conversation. How can I help you today? \\n\\nWould you like me to:\\n- Show you available email templates?\\n- Help you retrieve a specific template?\\n- Create a new email template?\\n- Update email content for a case?\\n\\nPlease let me know what you\u0027d like to do, and I\u0027ll assist you with the appropriate tools.\", \"model_client_id\": \"claude_sonnet\", \"agent_type\": \"assistant\", \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\", \"status\": \"completed\", \"token_usage\": {\"prompt_tokens\": 1423, \"completion_tokens\": 94, \"total_tokens\": 1517, \"estimated_cost\": {\"amount\": 0.04833, \"currency\": \"USD\"}, \"model\": \"anthropic/claude-3.7-sonnet\", \"provider\": \"openrouter\"}}",
"provider": "openrouter",
"return_code": 0,
"status": "completed",
"stderr": "",
"task_id": "template_router_agent",
"token_usage": {
"completion_tokens": 94,
"estimated_cost": {
"amount": 0.04833,
"currency": "USD"
},
"model": "anthropic/claude-3.7-sonnet",
"prompt_tokens": 1423,
"provider": "openrouter",
"total_tokens": 1517
}
}
}